dewalive livePrivacy Policy

This page describes what we collect when you use dewalive live and how we keep that data protected. We at dewalive live take your privacy seriously. Our commitment is to be transparent about the information we gather, how we use it, and the rights you have over your own data. Our services are available only where local law permits.

We collect personal information to verify your identity, process your deposits and withdrawals, and provide customer support. We also use data to detect fraud, comply with legal obligations, and improve our platform. This policy explains each category of data we handle, who has access to it, and how long we keep it.

If you have questions about how we handle your information, our support team is available during business hours via email and live chat. We respond to data-access requests within the timeframe required by applicable law.

What we collect on dewalive live

We collect several categories of information when you create an account and use our platform. Your account data includes your name, email address, phone number, date of birth, and residential address. We require this information to verify your identity and comply with anti-money-laundering regulations. When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive transaction records from the payment processor, including the amount, timestamp, and reference number.

We also collect information about how you interact with dewalive live. This includes your login history, the games you play, your betting activity, and your account balance. We use cookies and similar tracking technologies to remember your preferences and keep you logged in. Our servers may sit outside your jurisdiction; we use encryption to protect data in transit and at rest.

If you contact our support team, we keep records of your messages, including any documents you upload for account verification. We may also collect your IP address, browser type, and device information to detect suspicious activity and prevent fraud.

How we use your data on dewalive live

We use your personal information to deliver the services you expect from dewalive live. We verify your identity before allowing withdrawals, process your deposits and payouts, and send you account notifications. We also use your data to investigate complaints, resolve disputes, and respond to legal requests from authorities.

Our team uses your information to detect and prevent fraud, money laundering, and other illegal activity. We may share your data with third-party processors who help us process payments, verify identity, or host our infrastructure. These processors are bound by confidentiality agreements and may only use your data for the purposes we specify.

We do not sell your personal information to advertisers or marketing firms. We may use anonymised, aggregated data to understand trends in how players use dewalive live, but this data cannot identify you individually.

Your rights and how to contact us

You have the right to request a copy of the personal data we hold about you, to correct inaccurate information, and to request deletion of your data (subject to legal retention requirements). You can also object to certain uses of your information. To exercise these rights, contact our support team with your request and proof of identity. We aim to respond within 30 days.

If you believe we have mishandled your data, you may lodge a complaint with the data-protection authority in your jurisdiction. We encourage you to contact us first so we can address your concerns directly.

Our support team is available in English during standard business hours. You can reach us via email or live chat on dewalive live. We handle account-recovery requests, KYC document submissions, and data-access inquiries through the same channels.

Cookies and third-party processors

We use cookies to store your login session, remember your language preference, and track your activity on dewalive live for security purposes. Essential cookies are necessary for the platform to function; you cannot disable them without losing access to your account. Optional cookies help us understand how you use our service and improve your experience.

We work with third-party payment processors, identity-verification services, and hosting providers. These partners may process your data on our behalf but are not permitted to use it for their own purposes. We have data-processing agreements in place with all third parties.

This privacy policy applies to dewalive live and our website. We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of dewalive live after such changes constitutes your acceptance of the updated policy.